I custom ordered a northstar B17 late November, a couple weeks later I received a build completion date of February 22nd. Seemingly reasonable amount of time? Sure, winter time, not much paddling going on. February comes and goes, no boat, no update. I ask for an update and and told another week in march. I ask for another update and am told that the boat on march 21 will not be ready until April 15th now.
Its April 19th and still no update, no boat. Im quite frustrated and it’s really killing the experience of purchasing this boat. With the high cost of the boat I would have expected better communication and service.
Any advice on what I can do at this point?
Its April 19th and still no update, no boat. Im quite frustrated and it’s really killing the experience of purchasing this boat. With the high cost of the boat I would have expected better communication and service.
Any advice on what I can do at this point?