I’m not usually one to write a review, but felt the need to share my experience with this water filter.
Sorry the actual product is not here because I threw it away already.
I thought this was a good idea but for me it was a big fail. The idea is (and you can look on line for what I mean) you fill one canister then you press down the insert that filters the water into another container with a lid and the filter is the orange thing in the picture stays inside the outer container. I don’t know if that makes sense but as I said you can find it on line.
The package says a 15 second press and the container is filtered. Good for 300 presses or 40 gallons. Way more than I would use on a canoe trip for my needs.
When I bought it the guy at the store said to pre filter the water through a bandanna or something and it will extend the life of the filter, so that is what I did.
Here’s my actual experience. After 10 presses it was really hard and took almost a minute. By the time we were about 18 presses my son was sitting on it for 15~20 minutes to filter the same amount. It’s a good thing I wasn’t particularly worried about the water because we just stopped using it at that point. I tried swishing the filter to see if I could rinse off anything to make the flow better but to no avail.
When I got back home I was watching a YouTube of an influencer that was touting how great it was, so I decided to call the company. I dialed the number on the packaging for customer service and got a recording that they would call me back as soon as they could. I left a polite message and my phone number. A week went by with no response, so I called again. Another week with no response so another call, four times I tried to talk to someone at the company so see if there was something I could have done differently but never got a response.
So that is my experience with this water filter and company.
Has anyone had a better experience?
Needless to say I’m in the market for a new filter system, any recommendations from actual experience?
Jim
Sorry the actual product is not here because I threw it away already.
I thought this was a good idea but for me it was a big fail. The idea is (and you can look on line for what I mean) you fill one canister then you press down the insert that filters the water into another container with a lid and the filter is the orange thing in the picture stays inside the outer container. I don’t know if that makes sense but as I said you can find it on line.
The package says a 15 second press and the container is filtered. Good for 300 presses or 40 gallons. Way more than I would use on a canoe trip for my needs.
When I bought it the guy at the store said to pre filter the water through a bandanna or something and it will extend the life of the filter, so that is what I did.
Here’s my actual experience. After 10 presses it was really hard and took almost a minute. By the time we were about 18 presses my son was sitting on it for 15~20 minutes to filter the same amount. It’s a good thing I wasn’t particularly worried about the water because we just stopped using it at that point. I tried swishing the filter to see if I could rinse off anything to make the flow better but to no avail.
When I got back home I was watching a YouTube of an influencer that was touting how great it was, so I decided to call the company. I dialed the number on the packaging for customer service and got a recording that they would call me back as soon as they could. I left a polite message and my phone number. A week went by with no response, so I called again. Another week with no response so another call, four times I tried to talk to someone at the company so see if there was something I could have done differently but never got a response.
So that is my experience with this water filter and company.
Has anyone had a better experience?
Needless to say I’m in the market for a new filter system, any recommendations from actual experience?
Jim
