Just wanted to give a shout out to this company's service department. I used my full drytsuit (app 8 y/o) on a NJ trip in December of last year. Somehow when I was taking the suit off the laytex neck gasket tore. Yes I did my best spraying stuff on it, forgot what it was called. I wanted to have the "real McCoy" repair it and I understood the cost, app $80, reasonable. After a few days the company contacted me to explain about another problem, oh no! Trask at repairs mentioned that the suit was coming apart internally, "oh no, I'm thinking." "But David, the good news is that it's under warranty and we are replacing the full dry suit with booties for free!" he says. "Oh man, thanks a lot Trask!" I mention back. "Hey, what color do you want?, red, yellow?" "I'll take the Yellow please"
Well today in the mail wrapped up in clear plastic is my new yellow gortex drysuit! I hope to get out in a few weeks to check out the seals swimming around the South Shore of Long Island here. And probably wear it when I meet up with Robin and paddle those "sketchy" spots on those CT rivers. He will definitely spot me now when I swim by him in my new yellow Kokatat suit! Thanks again Kokatat!
Well today in the mail wrapped up in clear plastic is my new yellow gortex drysuit! I hope to get out in a few weeks to check out the seals swimming around the South Shore of Long Island here. And probably wear it when I meet up with Robin and paddle those "sketchy" spots on those CT rivers. He will definitely spot me now when I swim by him in my new yellow Kokatat suit! Thanks again Kokatat!