Canoes via freight haulers
Canoes via freight haulers
Here's the important thing. Make sure you are there when the shipper arrives so you can inspect the canoe thoroughly. If there's anything wrong with it, refuse to accept shipment and tell the trucker to take it back to Amazon. If there are defects, you could even take pictures.
Years ago when I was writing canoe reviews for Paddler I received boats from some of the more distant manufacturers via freight truck. Although these boats were destined for delivery to my home I always tried to pick them up at the local freight terminal as soon as they arrived, instead of taking the risk them being loaded onto yet another truck.
Despite that precaution two of the boats I went to pick up had been damaged in shipment. In both cases someone had tried to load or unload them by driving a forklift or pallet jack under the immense bubble wrap of canoe.
Well, not exactly “under”, more like “through”, including one Royalex canoe.
Just as Glenn wrote – if you receive a boat from a freight hauler do not sign for it until you have completely unwrapped and inspected it. Toward that end I would go pick the boat up at the terminal when it arrives locally.
I took photos of the damage on the loading dock, making sure to include trucks with the hauler’s name/logo in the background. At that point any dispute was between the manufacturer and the freight hauler, and the photos helped the former avoid paying shipping costs twice (or, like a double portage, three times).
I would have to really, really want a specific and otherwise unobtainable canoe to go that route again.
EDIT: In all fairness to the carelessness of the dock workers, I suspect from the location of the damage that both boats were whacked while someone was using a forklift or pallet jack to move a package stacked in front of the canoe. Other than playing bubble wrap pinball there would be no other reason to hit it with the forks 8 inches off the ground.
It made me anxious as hell when unwrapping subsequent boats.